Privacy Policy
Last updated: December 2024
Introduction
GlowCo Wellness + Aesthetics ("we," "our," or "us") is committed to protecting your privacy and personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number, and mailing address
- Date of birth and gender
- Insurance information and billing details
- Emergency contact information
Health Information
As a healthcare provider, we collect protected health information (PHI) including:
- Medical history and current health conditions
- Medications, allergies, and treatment records
- Lab results and diagnostic information
- Treatment plans and progress notes
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and device information
- IP address and general location
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Provide and manage your healthcare services
- Schedule appointments and send reminders
- Process payments and insurance claims
- Communicate with you about your care
- Improve our services and website experience
- Comply with legal and regulatory requirements
- Send promotional communications (with your consent)
HIPAA Compliance
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, technical, and physical safeguards to protect your protected health information. You have the right to:
- Access and obtain a copy of your health records
- Request corrections to your health information
- Request restrictions on certain uses or disclosures
- Receive an accounting of disclosures
- File a complaint if you believe your privacy rights have been violated
Information Sharing
We may share your information with:
- Healthcare providers involved in your care
- Insurance companies for payment purposes
- Laboratories and pharmacies as needed for treatment
- Business associates who help us operate (under strict confidentiality agreements)
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent where applicable
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: